A:

If your ACA Health Claiming App isn’t working, please check on the App Store or Google Play Store whether the app has a software update available and please install this update.

If you’re still having issues with the app after downloading the latest update, we suggest you uninstall and reinstall the app and try again.

For further assistance regarding any issues with your Mobile Claiming App please call our friendly customer service team. In order for us to help you please let us know the nature of your issue, app version (e.g. 1.0.1) and device model (e.g. iPhone, Samsung).