A:

If you are searching through the ‘View Claims’ function, this will allow you to pull up a history of claims that have been paid in the past.

For claims submitted on this device, click on the blue ‘Claiming’ heading in the menu, and choose the option ‘Claim Submissions’, this will reflect claims submitted through the app on this device. You will be able to view images of the invoices submitted, so if there is an invoice you think is missing then it has not been sent to our team.